Business of Tech: Daily 10-Minute IT Services Insights
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Business of Tech: Daily 10-Minute IT Services Insights
In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis...
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AI Project Failures: Companies Struggle to Define Problems Amid Talent Gaps and Tech Consolidation
AI proof-of-concept projects are facing high failure rates, with a recent Omdia survey indicating that nearly one-third of companies report complete f...
AI Use Surges Beyond Guardrails: IT Leaders Face Challenges Amid Shadow AI and New Models
New research indicates that the use of artificial intelligence (AI) is expanding beyond established guidelines, with significant implications for IT l...
U.S. Cyber Defense Weakens as CISA Faces Cuts; EU Eases GDPR for AI; UK Tightens Cybersecurity Laws
The expiration of the Cybersecurity Information Sharing Act (CISA) on September 30, 2025, has resulted in a notable decline in U.S. cyber defense capa...
AI Adoption Soars: ChatGPT & CoPilot Lead, Trust Issues Persist, and China's KimiK2 Emerges
ChatGPT and Microsoft CoPilot are leading the enterprise AI adoption race, with 67% and 58% of businesses utilizing these tools, respectively, accordi...
Job Market Slows Amid Layoffs; Trust in AI Grows Despite Governance Gaps and SMBs Seek Performance
The U.S. job market is experiencing a gradual slowdown, with the unemployment rate rising to 4.36% in October 2025, according to estimates from the Ch...
Navigating MSP Growth: Compliance, Workflow Automation, and Co-Managed IT Insights with Brentley Pearce
Brantley Pearce, Chief Technology Officer at RJ Young, discussed the integration of IT services, workflow automation, and workplace technology within...
AI Adoption Grows, But SMBs Struggle with Readiness and ROI Amid Platform Inshittification
AI adoption is accelerating among small and mid-sized businesses (SMBs), with 87% of executives believing it will transform their operations within a...
ConnectWise Enhances ASIO, ESET Integrates AI, OpenAI Hits 1M Customers, Trust as a KPI?
ConnectWise has announced enhancements to its Ozzio platform, which now includes expanded third-party patching for over 7,000 applications, improvemen...
Amazon's Legal Battle with Perplexity AI, Microsoft’s AI Agent Flaws, and Netrix's Ricoh Acquisition
Amazon has initiated legal action against Perplexity AI, alleging that the startup's AI browser improperly accesses Amazon customer accounts by mimick...
AI Hype vs. Reality: Cybersecurity Threats Rise, MIT Study Withdrawn, and CMMC Compliance Looms
The Pentagon is preparing to enforce the Cybersecurity Maturity Model Certification (CMMC) requirements for small businesses, with compliance becoming...
MSP Market Surges to $300B, AI Struggles to Scale, and New Tools Transform Business Operations
The managed service provider (MSP) market has surpassed $305 billion and is projected to reach $571 billion by 2033, indicating a strong trend toward...
AI Spending Surges to $300B; Small Business Sales Rise 8% Amid Inflation and Tariff Pressures
AI infrastructure spending is rapidly increasing, with major technology companies such as Google, Microsoft, and Amazon projected to invest over $300...
Tax Code Changes: How MSPs Can Benefit from Bonus Depreciation and R&D Credits with Andrew Jordan
Andrew Jordan, a CPA specializing in IT services and managed service providers (MSPs), discusses the implications of recent tax code changes for MSPs....
How Agentic AI is Revolutionizing Managed Services: Insights from Industry Experts
Agentic AI is emerging as a significant force in the managed services sector, with the potential to automate up to 80% of routine tasks. Howard M. Coh...
MSP Industry Shifts: AI Investments Rise, Flamingo Challenges RMM Costs, and Accountability Looms
The 2025 State of the MSP Report from TechPartners reveals a rapidly evolving managed service provider (MSP) industry, with nearly half of surveyed MS...
From Theory to Practice: Quantum Computing's Impact on Security and Business by 2035
Recent advancements in quantum computing are pushing the technology closer to practical application, with companies like Google, IBM, and ICONIC makin...
OpenAI Goes For-Profit, New AI Security Threats Emerge, and Microsoft 365 Copilot Expands Features
OpenAI has officially transitioned to a for-profit corporation, a move approved by Delaware Attorney General Kathy Jennings. This restructuring allows...
AI Assistants Mislead Users, Wikipedia Traffic Drops, and New Co-Pilots Enhance Collaboration
AI assistants are currently misrepresenting news content 45% of the time, according to a study by the European Broadcasting Union. This research, whic...
Small Business Confidence Dips Amid Inflation; IT Spending to Exceed $6 Trillion by 2026
Small business confidence has declined as inflation concerns rise, with 71% of owners expressing worries about ongoing price increases, according to t...
Transforming Small Business Marketing: Thrive's AI-Driven SaaS Strategy for Growth
In this episode of The Business of Tech, host Dave Sobel engages in a conversation with Tammy Cannizzaro, the Chief Marketing Officer at Thryv, a comp...
AI's Role in Empowering Skilled Workers, Cybersecurity as Core for MSPs, and SMBs' Readiness
The podcast episode explores three significant shifts impacting the managed service provider (MSP) and technology landscape. The first topic centers o...
AI Readiness Gap: Executives Confident, Workers Struggling Amid Federal Shutdown and Scope Creep
Executives are increasingly optimistic about the potential of artificial intelligence (AI) to transform their organizations, with 87% believing it wil...
U.S. Cybersecurity Cuts, AI Breach Surge, and Small Business Optimism Plummets Amid Automation
U.S. federal cybersecurity policy has regressed by approximately 13%, according to a report from the Cyberspace Solarium Commission 2.0. This decline...
OpenAI's ChatGPT Atlas Launches, TeamViewer Integrates with Salesforce, and Serval Raises $47M
OpenAI has launched ChatGPT Atlas, an AI-powered browser designed to compete with Google in the realm of online information searches. Initially availa...
SMBs Boost Cybersecurity Spending but Lack Readiness; AWS Outage Highlights Knowledge Loss
Small and medium-sized businesses (SMBs) are significantly increasing their spending on cybersecurity solutions, with managed detection and response (...
Windows 11's AI Features, Salesforce's New IT Service, and Office 2016/2019 Sunset
Microsoft is significantly enhancing Windows 11 by integrating artificial intelligence capabilities, transforming the PC experience into what the comp...
AI's Impact on Human Agency: Navigating Governance, Ethics, and Productivity in Tech with Jacob Ward
Jacob Ward, a technology journalist and author, delves into the complex relationship between artificial intelligence (AI), human behavior, and social...
AI Adoption Stalls: MSPs Shift to Workflow Solutions Amid Vendor Consolidation and New Funding Models
The podcast discusses the current state of AI adoption among Managed Service Providers (MSPs) and the challenges they face in delivering measurable re...
Hybrid Work Evolves: AI Boosts Productivity, But Young Workers Face Job Declines
Hybrid work is evolving into a strategic approach for organizations, rather than disappearing. Recent data indicates that 43% of small and mid-sized b...
F5 Security Breach Prompts CISA Action, NIST AI Risks, SMBs Must Adapt, Apple Boosts Bug Bounty
The Cybersecurity and Infrastructure Security Agency (CISA) has issued an emergency directive for federal agencies to update their F5 products followi...
AI Hype Peaks: Forrester's Predictions, G2's Success, and New Chip Wars with Apple & Intel
Forrester's latest report indicates that the AI hype wave is reaching its peak, with many enterprises expected to delay a significant portion of their...
AI Revolutionizes IT Management, California Regulates Chatbots, and Windows 10 Hits End of Life
AI is revolutionizing IT service management, significantly enhancing productivity and operational efficiency. A recent report indicates that AI has re...
Defending Against AI-Driven Email Threats: Insights from MSP Experts on Modern Security Challenges
The Business of Tech Lounge features a discussion on the evolving landscape of email security, focusing on the modern threats that organizations face...
AI's Memory Crisis: Hardware Costs Surge, Tech Hiring Booms, and Amazon Faces Inshittification
AI's increasing demand for memory and storage is leading to a significant pricing crisis in the hardware market, with projections indicating that this...
AI Cyberattacks Surge as Gartner Predicts 50% Security Budget Shift to Prevention by 2030
AI-powered cyberattacks are rapidly evolving, prompting a significant shift in cybersecurity strategies. According to a recent Gartner report, IT lead...
Kaseya’s AI claims , OpenAI’s trillion-dollar risk , The rise of AI infrastructure
Kaseya made headlines at DattoCon by announcing its shift to becoming an “AI-first” company, highlighted by its acquisition of INKY, a generative AI e...
OpenAI's AI Revolution: New Models, AMD Deal, and Deloitte's AI Accountability Crisis"
OpenAI has made significant strides in the AI landscape with a series of announcements that position it as a leading platform in the industry. The int...
AI Governance Spending Soars as Cloud Costs Rise; Huntress Partners with SureWeb in Channel Shift
Enterprises are significantly increasing their investments in AI governance as the risks associated with artificial intelligence become more apparent....
Datto Sues Slide: A Deep Dive into Trade Secrets and MSP Market Implications
Full transcript and links to extended interviews is at https://businessof.tech/podcast/datto-sues-slide-2025/
What happens when a founder...
AI-First Strategies: Transforming Businesses with Customized Solutions and Measurable Outcomes with Mal Vivek
Mal Vivek, founder and CEO of Zeb, discusses the rapid growth of her firm, which has become a leader in digital and AI transformation. Zeb has establi...